Privacy Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

WayMaker Shop values your privacy. This Privacy Policy explains how WayMaker Shop collects, uses, shares, stores, and protects information when you visit waymakershop.com, purchase products, order NGX testing, request information, interact with our website, or begin the process for peptide or GLP-1 services through a third-party telehealth provider.

By using our website, submitting information, or purchasing products or services through WayMaker Shop, you agree to the practices described in this Privacy Policy.

WayMaker Shop provides access to wellness-related products and services, including NGX testing and access to third-party telehealth pathways for peptide and GLP-1 services.

WayMaker Shop is not a medical provider and does not diagnose, treat, prescribe, or make clinical decisions. Peptide and GLP-1 services require review by a licensed healthcare provider through a third-party telehealth company. Any medical evaluation, treatment decision, prescription approval, denial, or pharmacy fulfillment is handled by the applicable third-party provider, pharmacy, or medical partner.

We may collect information directly from you, automatically through our website, and from trusted third-party partners.

Information You Provide Directly
This may include:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Account information
• Order details
• Customer support messages
• Product preferences
• Wellness goals or interests
• Survey, quiz, or form responses
• Information submitted during checkout or account creation

Order and Transaction Information
When you place an order, we may collect information related to your purchase, including the products or services ordered, payment status, shipping status, order history, refunds, returns, and customer service notes.

Payment information may be processed by a third-party payment processor. WayMaker Shop does not intentionally store full credit card numbers on its own servers unless clearly disclosed and handled through a secure payment provider.

NGX Testing Information
If you purchase or register an NGX test, we may collect information needed to process your order, coordinate testing, register your kit, connect your order with applicable testing or lab partners, and deliver or support access to your results.

NGX testing may involve genetic, nutrigenomic, wellness, lifestyle, or health-related information. We treat this information as sensitive.

Health-Related Information
Depending on your interaction with the website, we may collect limited health-related information, such as wellness interests, testing preferences, eligibility-related responses, or information needed to connect you with a third-party telehealth provider.

We only request health-related information that is reasonably needed to provide the product, service, support, or referral pathway you requested.

Telehealth-Related Information
Peptide and GLP-1 services are provided through third-party telehealth providers. If you begin a telehealth-related service, you may be directed to a third-party platform to complete medical intake forms, consent documents, health questionnaires, or provider consultations.

WayMaker Shop may receive limited information from third-party partners, such as order status, appointment status, eligibility status, fulfillment status, payment status, or support-related updates. The medical information you provide directly to the telehealth provider may be governed by that provider’s own privacy policy, HIPAA Notice of Privacy Practices, consent forms, and terms.

Website and Device Information
When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on the website
• Referring website or source
• General location information
• Website interactions
• Cookie and analytics data

Cookies and Similar Technologies
We may use cookies, pixels, tags, analytics tools, and similar technologies to operate our website, remember preferences, improve user experience, analyze website performance, prevent fraud, and support marketing where legally permitted.

Because our website may involve health-related products and services, we aim to use tracking tools carefully and avoid sharing sensitive health, testing, prescription, or intake information with advertising platforms unless legally permitted and supported by appropriate consent.

We may use information to:

• Operate and improve our website.
• Process purchases and fulfill orders.
• Ship products or testing kits.
• Register or support NGX testing orders.
• Coordinate with testing, lab, technology, or reporting partners.
• Connect users with third-party telehealth providers.
• Support peptide or GLP-1 service pathways through third-party partners.
• Communicate with you about orders, appointments, service status, account updates, shipping, or customer support.
• Respond to questions or requests.
• Send educational or promotional communications, where permitted.
• Improve products, services, website content, and customer experience.
• Detect and prevent fraud, security incidents, misuse, or unauthorized activity.
• Comply with legal, tax, regulatory, reporting, and recordkeeping obligations.
• Enforce our terms, policies, and agreements.

We may share information only as needed to provide services, operate our business, comply with law, or with your consent.

We may share information with:

Testing and Laboratory Partners
For NGX testing, we may share information with testing partners, laboratories, reporting platforms, technology providers, or other service providers needed to process and deliver your test.

Third-Party Telehealth Providers
For peptide and GLP-1 services, we may share information with third-party telehealth companies, licensed providers, pharmacies, or related partners as needed to connect you with services, support appointment scheduling, process orders, or assist with fulfillment.

Pharmacies and Fulfillment Partners
When applicable, information may be shared with pharmacy or fulfillment partners to support prescription processing, medication fulfillment, shipping, and related communications.

Payment Processors
Payment information may be shared with secure payment processors to complete purchases, process refunds, prevent fraud, and manage transactions.

Shipping Carriers
We may share your name, address, email, phone number, and order-related information with shipping carriers or fulfillment partners to deliver products or testing kits.

Website and Business Service Providers
We may use trusted vendors for website hosting, email, customer support, analytics, CRM, marketing, security, fraud prevention, order management, and other business operations.

Legal, Compliance, and Safety Purposes
We may disclose information if required to comply with law, regulation, subpoena, court order, legal process, government request, tax obligation, or regulatory requirement. We may also disclose information to protect rights, safety, property, users, customers, business operations, or the public.

Business Transfers
If WayMaker Shop is involved in a merger, acquisition, financing, sale, reorganization, or transfer of assets, information may be transferred as part of that transaction, subject to applicable law.

With Your Consent
We may share information with other parties when you authorize or direct us to do so.

Some information collected through WayMaker Shop may be considered sensitive, including health-related information, genetic or nutrigenomic information, prescription-related information, payment information, or information about wellness goals.

We do not use sensitive health-related information, NGX testing information, or genetic information for unrelated advertising without appropriate consent.

We do not sell genetic information, NGX testing data, or personal health information.

NGX testing may involve genetic, nutrigenomic, wellness, and health-related insights. We treat NGX-related information as sensitive and use it only for purposes related to fulfilling your order, coordinating testing, providing results or related support, complying with legal obligations, and improving services in a privacy-conscious way.

WayMaker Shop does not use NGX testing information to make decisions about insurance, employment, credit, housing, or unrelated eligibility decisions.

Your NGX test may be processed by third-party testing, laboratory, or reporting partners. Their own privacy policies, data practices, and retention policies may also apply.

Peptide and GLP-1 services require review by a licensed healthcare provider through a third-party telehealth company.

WayMaker Shop does not independently determine whether you qualify for treatment. Medical intake, provider review, prescription decisions, treatment approval, treatment denial, and clinical follow-up may be handled by the third-party telehealth provider.

Information submitted directly to a third-party telehealth provider may be governed by that provider’s privacy policy, medical consent forms, HIPAA Notice of Privacy Practices, and terms of service. We encourage you to review those documents before submitting medical information.

We may use your contact information to send order updates, service messages, educational content, product announcements, promotions, or marketing communications.

You may opt out of marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

Even if you opt out of marketing communications, we may still send non-marketing messages related to orders, appointments, account activity, customer service, safety, legal updates, or other transactional matters.

We may use cookies and analytics tools to understand how visitors use our website and to improve performance.

You may be able to adjust your browser settings to refuse cookies or alert you when cookies are being used. Some website features may not work properly without cookies.

Where required by law, we will provide additional choices for cookies, targeted advertising, sale or sharing of personal information, or sensitive data processing.

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, loss, misuse, alteration, or destruction.

However, no website, system, platform, or electronic transmission is completely secure. We cannot guarantee that information will never be accessed, disclosed, altered, or destroyed by unauthorized parties.

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer support, testing coordination, legal compliance, tax and accounting requirements, dispute resolution, security, and business operations.

Different types of information may be retained for different periods depending on the nature of the service, legal requirements, partner requirements, laboratory policies, telehealth provider policies, pharmacy requirements, or your privacy request.

Depending on where you live and applicable law, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Request a copy of certain personal information.
• Opt out of marketing communications.
• Opt out of certain targeted advertising or data sharing, where applicable.
• Limit certain uses or disclosures of sensitive personal information, where applicable.
• Withdraw consent where processing is based on consent.
• Appeal a privacy request decision, where required by law.

To submit a privacy request, please contact us using the information listed below.

We may need to verify your identity before responding to a privacy request. We will not discriminate against you for exercising privacy rights available under applicable law.

Residents of certain states may have additional privacy rights under state consumer privacy or consumer health data laws. These rights may include additional access, deletion, correction, consent, opt-out, or appeal rights.

Where required, WayMaker Shop will provide additional notices, request options, or consent choices for residents of applicable states.

Because WayMaker Shop may collect health-related or wellness-related information, we may also maintain a separate Consumer Health Data Privacy Policy where required by law.

WayMaker Shop is intended for adults. Our website, products, and services are not intended for children under 18.

We do not knowingly collect personal information from children. If we learn that a child has provided information through our website, we may delete the information unless we are legally required to retain it.

Our website may link to third-party websites, platforms, telehealth providers, pharmacies, laboratories, payment processors, shipping providers, or other service providers.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or platforms. Information you provide directly to a third party is governed by that third party’s privacy policy and terms.

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above.

Material changes may be communicated through the website, email, account notice, or other appropriate method.

For questions about this Privacy Policy or to submit a privacy request, please contact us at:

WayMaker Shop
Email: [Insert privacy email]
Website: waymakershop.com
Mailing Address: [Insert business address]