Terms & Conditions

Effective Date: {Insert Date}
Last Updated: {Insert Date}

Welcome to WayMaker Shop. These Terms & Conditions govern your access to and use of waymakershop.com, including website content, product pages, forms, checkout, purchases, account features, customer support, and related services.

By accessing or using this website, creating an account, submitting information, or purchasing products or services through WayMaker Shop, you agree to these Terms & Conditions. If you do not agree to these Terms, please do not use this website.

For purposes of this policy, “consumer health data” means personal information that is linked or reasonably linkable to you and that identifies or may be used to identify your past, present, or future physical or mental health status.

Consumer health data may include information related to wellness goals, health interests, genetic or nutrigenomic testing, test orders, prescription-related services, medication interests, symptoms, health questionnaires, lab-related information, telehealth eligibility, or other information connected to health-related products or services.

WayMaker Shop may collect the following categories of consumer health data, depending on how you use our website and services:

NGX Testing Information
This may include information related to your purchase, registration, processing, or support of NGX testing. NGX testing may involve genetic, nutrigenomic, wellness, lifestyle, or health-related insights.

Wellness and Health Interest Information
This may include information you provide about your wellness goals, product interests, health priorities, fitness goals, weight management interests, energy, sleep, skin, hormones, mental wellness, or other health-related topics.

Product and Service Selection Information
This may include information about health-related products or services you view, select, purchase, or request information about, including NGX testing, peptides, GLP-1 services, or other wellness-related offerings.

Telehealth-Related Information
Peptide and GLP-1 services offered through WayMaker Shop require review through a third-party telehealth provider. If you begin a telehealth-related service, WayMaker Shop may collect or receive limited information related to your request, such as order status, appointment status, eligibility status, fulfillment status, or support-related updates. Medical intake forms, provider review, diagnosis, treatment decisions, prescription approval or denial, and clinical follow-up may be handled directly by the third-party telehealth provider.

Prescription-Related Service Information
Where applicable, we may process limited information related to prescription-based service requests, including GLP-1 or peptide service interest, telehealth pathway status, pharmacy fulfillment status, or shipping support information.

Customer Support Information
If you contact us about a health-related product or service, we may collect information you choose to provide in your message, including questions about NGX testing, telehealth access, order issues, product selection, or service support.

Website Interaction Information
Depending on your use of the website, we may collect information about pages visited, forms started or submitted, products viewed, links clicked, device information, IP address, and cookie or analytics data. When this information is used to identify or infer a health interest, it may be considered consumer health data.

WayMaker Shop may collect consumer health data from the following sources:

• Directly from you when you submit forms, place orders, create an account, complete checkout, contact support, or request services.
• From your interactions with our website, including cookies, analytics, and website activity.
• From NGX testing, laboratory, reporting, or technology partners, where applicable.
• From third-party telehealth providers, where applicable and only as needed to support the service you requested.
• From pharmacies, fulfillment partners, or shipping partners, where applicable.
• From payment processors, order management platforms, customer support tools, or website service providers.

WayMaker Shop may collect and use consumer health data for the following purposes:

• To process and fulfill NGX testing orders.
• To register, coordinate, or support access to NGX testing and related results.
• To provide customer support.
• To help you access third-party telehealth services for peptides or GLP-1s.
• To coordinate with third-party telehealth providers, pharmacies, laboratories, reporting platforms, and service partners.
• To process orders, payments, shipping, returns, or service updates.
• To communicate with you about your order, test, telehealth request, account, or service status.
• To improve website functionality, product education, and user experience.
• To maintain security, prevent fraud, and protect against unauthorized activity.
• To comply with legal, regulatory, tax, safety, and record keeping obligations.
• To obtain consent where required before collecting, using, or sharing certain consumer health data.

WayMaker Shop does not use consumer health data to determine insurance eligibility, employment decisions, credit decisions, housing decisions, or unrelated eligibility decisions.

WayMaker Shop may share the following categories of consumer health data only as needed to provide the product or service you requested, support our business operations, comply with law, or with your consent:

NGX Testing and Related Information
Shared with testing partners, laboratories, reporting platforms, technology providers, or service partners involved in processing or delivering NGX testing.

Telehealth Service Information
Shared with third-party telehealth companies, licensed healthcare providers, pharmacies, or related partners for peptide or GLP-1 service pathways.

Order and Fulfillment Information
Shared with payment processors, shipping carriers, fulfillment partners, customer support platforms, or order management systems.

Website and Technical Information
Shared with website hosting providers, analytics tools, security vendors, fraud prevention tools, or other technology vendors that help operate and protect our website.

Legal and Compliance Information
Shared with legal, regulatory, accounting, compliance, or government authorities when required or permitted by law.

Depending on the product or service, WayMaker Shop may share consumer health data with the following categories of third parties:

• NGX testing partners.
• Laboratories.
• Genetic, nutrigenomic, or wellness reporting platforms.
• Third-party telehealth companies.
• Licensed healthcare providers.
• Pharmacies.
• Payment processors.
• Shipping carriers.
• Website hosting providers.
• Analytics and performance tools.
• Customer support platforms.
• Email or communication platforms.
• Fraud prevention and security providers.
• Legal, accounting, regulatory, or compliance service providers.

Specific affiliates with whom we may share consumer health data: [Insert affiliate names, if any.]

Peptide and GLP-1 services available through WayMaker Shop are provided through third-party telehealth providers.

WayMaker Shop does not diagnose medical conditions, prescribe medication, determine treatment eligibility, or make clinical decisions. A licensed healthcare provider through the third-party telehealth platform is responsible for reviewing your information and determining whether treatment is medically appropriate.

Information you provide directly to a third-party telehealth provider may be governed by that provider’s own privacy policy, HIPAA Notice of Privacy Practices, consent forms, and terms of service.

WayMaker Shop does not sell consumer health data.

WayMaker Shop does not sell genetic, nutrigenomic, NGX testing, prescription-related, telehealth-related, or wellness-related health data.

WayMaker Shop may use cookies and analytics tools to operate and improve the website.

Because our website involves health-related products and services, we aim to avoid using tracking technologies in a way that discloses sensitive consumer health data to advertising platforms without appropriate consent.

We do not knowingly share identifiable NGX testing information, genetic information, telehealth intake information, prescription-related information, or health questionnaire responses with advertising platforms for targeted advertising.

WayMaker Shop uses reasonable administrative, technical, and physical safeguards designed to protect consumer health data from unauthorized access, disclosure, loss, misuse, alteration, or destruction.

These safeguards may include access controls, vendor management, secure systems, limited internal access, and security practices appropriate to the nature of the information we collect.

However, no website, platform, system, or electronic transmission is completely secure. We cannot guarantee that consumer health data will never be accessed, disclosed, altered, or destroyed by unauthorized parties.

WayMaker Shop keeps consumer health data only as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, testing coordination, telehealth service support, legal compliance, tax and accounting obligations, security, fraud prevention, dispute resolution, and business record keeping.

Different categories of consumer health data may be retained for different periods depending on the type of product or service, legal requirements, laboratory partner policies, telehealth provider policies, pharmacy requirements, or your privacy request.

Depending on where you live and applicable law, you may have the right to:

• Confirm whether WayMaker Shop collects, shares, or sells consumer health data about you.
• Access consumer health data we maintain about you.
• Receive a list of third parties or affiliates with whom we have shared your consumer health data, where required by law.
• Withdraw consent for certain collection or sharing of consumer health data.
• Request deletion of consumer health data.
• Appeal a decision if we deny your privacy request.
• Contact the appropriate state authority if your appeal is denied.

Washington’s My Health My Data Act gives consumers rights to confirm, access, withdraw consent, and request deletion of consumer health data, and requires businesses to respond without undue delay, generally within 45 days, with one possible 45-day extension when reasonably necessary.

To submit a request regarding your consumer health data, please contact us at:

WayMaker Shop
Email: [Insert privacy email]
Website: waymakershop.com
Mailing Address: 11555 Central Parkway Suite 504, Jacksonville FL 32224

Please include:

• Your full name.
• Your email address.
• The type of request you are making.
• Enough information for us to verify your identity.
• Any relevant order number, if applicable.

We may need to verify your identity before fulfilling your request. We will not require you to create a new account to submit a privacy request.

Where we rely on your consent to collect or share consumer health data, you may withdraw your consent by contacting us at:

[Insert privacy email]

Please note that withdrawing consent may affect our ability to provide certain products or services, including NGX testing support, telehealth service coordination, or order fulfillment.

Withdrawal of consent does not affect actions taken before your withdrawal request was processed.

You may request that WayMaker Shop delete consumer health data we maintain about you, subject to applicable legal exceptions and verification requirements.

If we have shared your consumer health data with applicable affiliates, processors, contractors, or third parties, we will take steps required by law to notify them of your deletion request.

Some information may need to be retained where required or permitted by law, including for legal compliance, tax, accounting, fraud prevention, security, dispute resolution, pharmacy, laboratory, or medical record obligations.

If we deny your consumer health data request, you may appeal our decision by contacting us at:

[Insert privacy email]

Please include “Consumer Health Data Appeal” in the subject line.

We will review your appeal and respond as required by applicable law. If your appeal is denied, you may have the right to contact your state attorney general or other applicable regulator.

WayMaker Shop is intended for adults. Our website, products, and services are not intended for children under 18.

We do not knowingly collect consumer health data from children. If we learn that a child has submitted consumer health data through our website, we may delete the information unless legally required to retain it.

WayMaker Shop may update this Consumer Health Data Privacy Policy from time to time.

If we make material changes to how we collect, use, or share consumer health data, we will update this policy and, where required, obtain consent before collecting, using, or sharing additional categories of consumer health data or using consumer health data for additional purposes.

For questions about this Consumer Health Data Privacy Policy or to submit a consumer health data request, please contact:

WayMaker Shop
Email: [Insert privacy email]
Website: waymakershop.com